If you are having trouble with your unit and need to send it back. Please send an email to firstname.lastname@example.org and include some of the commonly requested information.
When did you purchase your unit? (Provide order # or receipt info if available)
How are you powering the transmitter/receiver?
Are the heat vents clear for airflow?
What monitor and camera are you using?
If possible, could you provide us with pictures of your setup?